F.A.Q

- At JayVSN Creative, we pride ourselves on delivering quality work as quickly as possible.

Photo Galleries

- Proof galleries are typically delivered within 2–5 business days after your session.

- During peak seasons (spring graduation, fall, and holidays), proof galleries may take 5–10 business days.

Final Edited Images

- Once your favorites are selected (if applicable), final edits are delivered within 5–14 business days.

- Need your images sooner? Rush Editing is available for an additional fee, with delivery in 1–3 business days.

Videography Projects

- Highlight videos and cinematic edits are typically delivered within 5–20 business days depending on the depth of the project.

- Larger video projects may take up to 30 days, depending on the project's scope.

- Yes!

Life happens, and we're happy to work with you whenever possible.

- One complimentary reschedule is available with at least 48 hours' notice, based on availability.

- If a last-minute reschedule requires rearranging existing bookings, a rescheduling fee may apply.

- Sessions affected by severe weather will be rescheduled at no additional charge.

- Every delivered image receives professional editing to ensure it meets the JayVSN Creative standard.

This includes:

Color correction

Exposure adjustments

Skin blemish removal

Stray hair cleanup

Basic skin retouching

Lighting enhancements

Cropping & straightening

Sky replacement (when appropriate)

Premium retouching, such as body reshaping, object removal, or extensive Photoshop work, is available as an additional service.

- Absolutely!

JayVSN Creative is based in Lexington, Kentucky, and proudly serves Central Kentucky and surrounding areas.

Travel outside the local service area may include a travel fee based on distance.

To keep your session running smoothly, we recommend:

Outdoor Sessions

- Bring 1–4 guests for support.

- Larger groups are welcome but may reduce shooting efficiency and can be distracting.

Studio/ Indoor Sessions

Please limit guests to 2-3 people who are not participating in the session due to space limitations.

- All retainers and payments made to secure your session are non-refundable, as your date and time are reserved exclusively for you.

If you need to cancel:

- Cancellations made more than 72 hours before your scheduled session may receive a credit toward a future booking at JayVSN Creative's discretion.

- Cancellations made within 72 hours of the session are not eligible for refunds or credits.

- Because photography and videography are creative services, edited images, videos, and digital products are non-refundable once delivered.

- The only exception is for circumstances beyond anyone's control, such as severe weather, natural disasters, or other unavoidable emergencies ("Acts of God"). In these cases, we will gladly work with you to reschedule your session.

- You'll receive all professionally edited images included in your selected package.

- Additional edited images may be purchased individually or in bundles if you'd like more than what's included.

- Your final images are delivered through a private online gallery where you can:

Download high-resolution images

Share your gallery with friends and family

Order professional-quality prints (when available)

Absolutely! We'd love for you to share them.

Please tag/collab @JayVSN_Creative whenever possible. We simply ask that you do not apply additional filters or edits to the final images.

- Booking is simple! Submit an inquiry through my booking site.

- Choose your package and preferred date.

- Sign your agreement (if applicable).

- Pay the required non-refundable retainer.

- You're officially booked!
- All Social Media DM and Or Text will be answered and redirected to submit an inquiry through the booking page.